Everything a South African private practice must have on file

A practice inspection tends to move in the same order: who is registered, are they current, where do the medicines and the waste go, and how are patient records protected. Nine documents cover almost all of it.

Reviewed by TefCo Compliance Research — last verified 7 September 2026.

In short

People

Practice and premises

Patient information

Patient health records are special personal information. The Protection of Personal Information Act 4 of 2013, section 14, requires that records are not kept longer than necessary for the purpose unless retention is required or authorised by law — and health record retention is required by law, so the practice needs to be able to point to the rule it is applying.

The HPCSA's ethical guideline on keeping patient health records is the practical reference most practices work from, alongside the National Health Act.

Retention periods for health records are commonly quoted as six years for adults, longer for minors. Confirm the period against the current National Health Act regulations before writing it into your policy — we have not published a figure here that we could not trace to the regulation itself.

Frequently asked

Do we need a PAIA manual if we are a small practice?

Yes. Private bodies must have a PAIA manual available, and the Information Regulator has been active on this.

Who inspects a private practice?

The Office of Health Standards Compliance inspects health establishments, including private practices, and enforces under the National Health Act framework set out in its gazetted enforcement policy.

What counts as healthcare risk waste?

Sharps, infectious material, anatomical waste and pharmaceutical waste. It is classified as hazardous waste and tracked under the Waste Classification and Management Regulations made under the National Environmental Management: Waste Act 59 of 2008, section 69.

Sources

TefCo Corporate Compliance (Pty) Ltd is a compliance management platform, not a legal, tax or advisory firm. This guide is general information, not advice. Fees, dates and thresholds change — confirm current figures with the regulator before you rely on them.

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